Logistics Coordinator

1 week ago


Dawson Creek, Canada Bandstra Transportation Systems Ltd. Full time
Operations Manager Job Description

Company Overview:

Bandstra Transportation Systems Ltd. is a reputable transportation and logistics company with over 65 years of experience in providing dedicated LTL & TL, van and deck service across Western Canada.

We take pride in our well-known and solid reputation for delivering unparalleled service to our customers, from large-scale mining and manufacturing operations to small local businesses.

Our team's commitment to safety has earned us a Top Fleet Employer recognition by Trucking HR Canada, highlighting the importance we place on ensuring our customers receive their goods on time.

With a strong focus on employee development and satisfaction, we strive to create a positive work environment where everyone contributes to our success.

Job Summary:

The Operations Manager will play a crucial role in overseeing daily operations, ensuring seamless coordination between teams and departments.

This position requires exceptional leadership skills, ability to multitask, and effective communication to maintain high levels of customer satisfaction.

Key Responsibilities:

  • Daily Planning: Coordinate resources to meet operational requirements, including equipment allocation and scheduling.
  • Workforce Management: Collaborate with Terminal Managers to create efficient work schedules for employees, considering holiday schedules and resource availability.
  • Dispatching: Maintain a high level of on-time service, sustain constant communication with drivers through various channels, and review pickup and delivery paperwork for accuracy.
  • Safety and Compliance: Ensure adherence to federal and provincial driver regulations, coordinate equipment maintenance, and resolve work conflicts.
  • Customer Service: Distribute calls, process invoice payments, resolve customer conflicts, and track shipments using computer software.
  • Data Entry: Review bills of lading, assist with bill entry or auditing invoices, and maintain accurate records.

Qualifications:

  • Education: High School Diploma; some University Education preferred but not required.
  • Skills and Abilities: Proficient reading, writing, and speaking English; conflict resolution; multitasking; prioritization; decision-making; problem-solving; strong computer and technology skills; good managerial skills; basic numeracy and math skills.

Estimated Salary: $75,000 - $90,000 per year.


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