Retail Department Supervisor

6 days ago


Winnipeg, Manitoba, Canada Bass Pro Shops Full time

About Us:

Bass Pro Shops is a leading outdoor retailer offering an extensive range of products and services for outdoor enthusiasts. Our mission is to inspire people to get outdoors and enjoy nature.

Job Description:

The Retail Lead is responsible for overseeing the day-to-day operation of a retail store department. This role involves supervising team members, delegating tasks, and ensuring that standard operating procedures are followed.

Responsibilities:

  • Provide leadership and guidance to team members
  • Delegate tasks and work assignments effectively
  • Foster growth and development of team members through training and mentorship
  • Ensure team members follow company policies and procedures
  • Perform administrative tasks related to the department
  • Provide exceptional customer service by identifying and meeting customer needs
  • Promote company programs to team members and customers
  • Maintain visual presentation standards throughout the store
  • Respond to and resolve customer issues in a professional manner
  • Assist with other areas of the store as needed

Qualifications:

  • Two or more years of supervisory experience in sales or service environment
  • Open availability for flexible scheduling
  • High school diploma or equivalent preferred
  • Ability to evaluate customer needs and make recommendations
  • Superior customer service skills
  • Ability to use good judgment and logic
  • Experience in related field or outdoor lifestyle
  • Knowledge of Bass Pro Shops & Cabela's products an asset

Benefits:

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions
  • Fun work environment
  • Competitive wages
  • Excellent benefits
  • Unlimited career advancement opportunities
  • Bass Pro Cares Fund


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