Retail Department Supervisor
6 days ago
About Us:
Bass Pro Shops is a leading outdoor retailer offering an extensive range of products and services for outdoor enthusiasts. Our mission is to inspire people to get outdoors and enjoy nature.
Job Description:
The Retail Lead is responsible for overseeing the day-to-day operation of a retail store department. This role involves supervising team members, delegating tasks, and ensuring that standard operating procedures are followed.
Responsibilities:
- Provide leadership and guidance to team members
- Delegate tasks and work assignments effectively
- Foster growth and development of team members through training and mentorship
- Ensure team members follow company policies and procedures
- Perform administrative tasks related to the department
- Provide exceptional customer service by identifying and meeting customer needs
- Promote company programs to team members and customers
- Maintain visual presentation standards throughout the store
- Respond to and resolve customer issues in a professional manner
- Assist with other areas of the store as needed
Qualifications:
- Two or more years of supervisory experience in sales or service environment
- Open availability for flexible scheduling
- High school diploma or equivalent preferred
- Ability to evaluate customer needs and make recommendations
- Superior customer service skills
- Ability to use good judgment and logic
- Experience in related field or outdoor lifestyle
- Knowledge of Bass Pro Shops & Cabela's products an asset
Benefits:
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions
- Fun work environment
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund
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