Industrial Automation Support Specialist

5 days ago


Mississauga, Ontario, Canada MPAQ Automation Inc. Full time

We are seeking a skilled Industrial Automation Support Specialist to join our team at MPAQ Automation Inc. Our company specializes in automation, dispatch, and control systems for industrial plants.

The ideal candidate will have a strong background in IT and experience with Microsoft operating systems, computer networking, and automation software. Responsibilities include:

  1. Providing timely support to customers via service calls and emails regarding our software products.
  2. Maintaining knowledge base articles to ensure accurate information is available for troubleshooting and training purposes.
  3. Testing and documenting new software features to ensure seamless integration and user-friendly experience.

Candidates must possess exceptional attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment. If you're passionate about delivering high-quality support and contributing to the success of our automation solutions, we encourage you to apply.



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