Operations Manager

4 weeks ago


Calgary, Alberta, Canada OPA of Greece Full time

The Operations Manager - Food Service role at OPA of Greece is a key position that requires a skilled individual to oversee the daily operations of our food service establishment. This includes managing staff, coordinating activities, and ensuring the highest standards of quality control are met.

About the Role

We are seeking an experienced Operations Manager to join our team. As a leader, you will be responsible for:

  • Establishing and implementing efficient work schedules to meet business needs
  • Requisitioning food and kitchen supplies in a timely manner
  • Supervising and coordinating the activities of staff who prepare and portion food, ensuring seamless service delivery
  • Training staff on job duties, sanitation, and safety procedures to maintain a safe working environment
  • Estimating ingredient and supply requirements for meal preparation to minimize waste and optimize inventory
  • Ensuring that food and service meet quality control standards by conducting regular audits and implementing corrective actions as needed
  • Addressing customer complaints or concerns in a professional and courteous manner
  • Maintaining accurate records of stock, repairs, sales, and wastage to inform business decisions
  • Preparing and submitting reports to management on a regular basis
About You

To be successful in this role, you will need:

  • A Secondary (high) school graduation certificate and relevant experience in a supervisory capacity
  • 1-2 years of experience in a fast-paced environment with strong attention to detail
  • Excellent communication and interpersonal skills to effectively manage staff and communicate with customers
  • A client-focused approach with a commitment to delivering exceptional customer service
  • Ability to work in a team environment and provide guidance and support to colleagues
  • Strong organizational and time management skills to prioritize tasks and meet deadlines
What We Offer

In return for your expertise and dedication, we offer a competitive salary of $60,000 per year, 35 hours of work per week, and the opportunity to work in a dynamic and supportive team environment.

Working Conditions and Physical Capabilities

This role requires the ability to work in a fast-paced environment with a high level of attention to detail. You will be required to stand for long periods, lift heavy objects, and work in a physically demanding environment.


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