Operations Manager
4 days ago
The Shift Supervisor role at PALADIN SECURITY is an exciting opportunity for a dedicated and results-driven individual to take on a leadership position in our dynamic team. As a Shift Supervisor, you will be responsible for overseeing the day-to-day operations of the Healthcare Security team at the Cape Breton Regional Hospital.
This role requires a unique blend of leadership skills, communication expertise, and attention to detail. You will be expected to direct employees to perform according to Paladin's policies and procedures, ensuring they have a comprehensive understanding of site operations. Additionally, you will be responsible for ensuring your team is aware of and understands any Paladin-issued memos or announcements.
A key aspect of this role is addressing contractual obligations, including managing time loss, lateness, and absences. You will also be responsible for responding to emergencies, taking command of the situation, and ensuring the health and safety of staff by providing training on Paladin's Occupational Health and Safety Policies and Procedures. Furthermore, you will deal with disciplinary issues that arise on-site, including completing meetings and paperwork. Collaboration with Management and Human Resources may be required for severe infractions.
Duties include checking emails, answering pressing issues, being on call for emergencies, conferring with the Site Supervisor, assisting with scheduling, facilitating shift change briefings, maintaining the general cleanliness of the Security Office, and ensuring daily paperwork has been completed. An ideal candidate will possess superior customer service skills, think quickly on their feet, and demonstrate a passion for helping people.
About Us
PALADIN SECURITY is committed to creating a workplace culture of respect, inclusion, and diversity. We believe in promoting from within, respecting people and their differences, providing high-quality service, and having fun. If you are a motivated and enthusiastic individual who thrives in a fast-paced environment, we encourage you to apply.
What We Offer
We provide competitive compensation, including a salary range of $60,000 - $80,000 per year, depending on experience. We also offer opportunities for professional growth and development, a diverse and inclusive work environment, and a chance to make a real difference in the community.
Requirements
To be successful in this role, you will need to have excellent communication and leadership skills, as well as the ability to work effectively in a team environment. Prior experience in a supervisory or leadership role is preferred but not required. A strong emphasis is placed on problem-solving, critical thinking, and adaptability.
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