Data Insights Specialist

7 days ago

Oakville, Ontario, Canada Softchoice Full time

About Softchoice

Softchoice is a software-focused IT solutions and services provider that equips organizations to be agile and innovative, enabling their people to be engaged, connected, and creative at work. We help our clients move to the cloud, build the workplace of tomorrow, and make smarter decisions about their technology.

We stand proudly for our people and support their success through career development and advancement. Our culture of inclusion and belonging continuously strives to do what's good for our people and communities.

The Impact You'll Make

You will provide reporting & analytics support across the organization, supporting corporate projects and initiatives. Your responsibility will be to provide intelligence and insight on business performance to inform leadership decision-making and drive operational execution.

Your Key Responsibilities

  • Be a thought leader to your designated channels and senior leadership based on subject matter expertise and knowledge of business trends.
  • Regularly communicate insights, analysis, and recommendations to senior leadership.
  • Manage stakeholders by prioritizing incoming projects as well as proactively engaging them with opportunities to improve current state reporting, analytics, and data structure.
  • Ensure alignment and consistency of reporting methodologies across reports and channels.
  • Define, measure, and clearly communicate updates on organizational KPIs such as activity metrics, performance to plan, and funnel creation/conversion.
  • Own a basket of key reports for designated channels, identify opportunities to improve/consolidate existing reports and make existing data models more efficient.
  • Analyze large sets of data to identify key drivers and root causes of performance trends.
  • Translate business requirements into insight-driving visualizations using Power BI and solving for any data architecture issues involved.
  • Build custom reports for data not easily accessible to business: BI, SQL queries, multiple sources of data, etc.
  • Contribute to advancing the technical expertise of other data users regarding the use of data, its transformation, and dashboard creation.
  • Utilize data to make actionable recommendations at all levels.

Your Qualifications

  • A post-secondary degree in Economics, Finance, Business, Engineering, Computer Science, Statistics, or Mathematics.
  • 3 – 5 years' experience working with advanced analytics platforms (e.g., BI/SAP).
  • 3+ years of experience in sales strategy, business analytics, or business operations.
  • Strong analytical problem-solving skills with sound business judgment.
  • Strong communication skills with the ability to influence others.
  • Advanced proficiency with MS Excel, Power BI, MS Access, and MS PowerPoint.
  • Experience working with field sales teams and understanding the selling process is an asset.
  • Exceptional reporting and analytical skills with the ability to translate insights into action plans with sound business judgment.
  • Experience working with CRM or Territory Account Management platforms/processes.
  • Expert-level experience working within cross-functional teams and gaining buy-in from various stakeholders.
  • Strong time management, attention to detail, and organizational skills.
  • Excellent communication, interpersonal, and teamwork skills.
  • A creative and proactive attitude towards problem-solving and a dedication to delivering exceptional client experiences.
  • Ability to work on multiple projects in a fast-paced environment.

About Working at Softchoice

We offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Our Culture

We thrive in a collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success. At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other.

Benefits

We offer competitive benefits that start on day one, including flexibility, award-winning workplaces, inclusive cultures, and a commitment to diversity, inclusion & belonging.

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