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Mental Health Crisis Support Specialist

2 months ago


Comox Valley, Canada AVI Health and Community Services Full time

At AVI Health and Community Services, we prioritize the health, dignity, and well-being of all individuals affected by HIV, HCV, and substance use. Our team is dedicated to delivering sex-positive and harm reduction-based education, prevention, and support services.

About Us

We are a multi-disciplinary community-based organization providing services out of 5 locations across Vancouver Island. Our mission is to take evidence-based action to prevent infection, provide support, and reduce stigma for individuals living with HIV and hepatitis C, as well as harm reduction clients. We work within a social justice and health promotion framework to ensure equity and access to services for all.

We believe in creating meaningful connections between clients and staff, peers, staff members, organizations, communities, and funders. Our goal is to empower individuals and communities to make informed decisions about their health and well-being.

About the Role

We are seeking a skilled Mental Health Crisis Support Specialist to join our Peer Assisted Care Team (PACT). This is an exciting opportunity to work with a dynamic team providing acute mobile crisis support and de-escalation services for individuals experiencing mental health and/or substance use related crises.

The successful candidate will be responsible for providing rapid point-of-service mental health crisis management and de-escalation, including assessment, suicide intervention, and safety planning, as well as acute care planning and follow-up. This role is grounded in person-centered, harm reduction, and trauma-informed approaches to care, which center the needs and agency of the service user.

Key Responsibilities
  • Crisis Response: The Mental Health Crisis Support Specialist will respond to mental health and substance use related crises, utilizing situational awareness, mental health assessments, and suicide intervention skills.
  • Program Development and Accountability: The specialist will participate in program development, ensuring services are culturally sensitive and incorporate Indigenous knowledge, practices, and approaches to healing and wellness.
  • Collaboration and Communication: The specialist will work effectively with the PACT Team, Dispatch/Coordinator, supervisors, and other stakeholders to ensure seamless communication and collaboration.
Requirements
  • Strong understanding of colonialism and its impact on Indigenous Peoples
  • Minimum 3 years relevant experience in mental health services, de-escalation, and crisis response
  • Undergraduate degree in a mental health field (counselling, social work, psychiatric nursing)
  • Crisis Intervention Skills, including situational awareness, mental health assessments, and suicide intervention
  • Able to respectfully engage and support Indigenous relationships with a trauma-informed and decolonial lens
  • Demonstrated skills and experience in harm reduction and health promotion practices
Benefits
  • Paid $33.99/hour to start with stepped increases based on seniority
  • Casual shifts Monday-Friday, 9am-5pm, subject to change based on operation needs
  • Location: PACT office and throughout Comox Valley responding to crisis and in the community
  • Pension eligibility after 2 years with AVI, contributing an additional 9.31% towards your pension account