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Customer Service Representative

2 months ago

Chisasibi, Canada Canada Post Full time

Job Summary

Canada Post is seeking a highly motivated and customer-focused individual to join our team as an Adjoint dans un bureau de poste. As a key member of our team, you will be responsible for providing exceptional customer service, processing mail and packages, and maintaining a safe and efficient work environment.

Key Responsibilities

  • Provide excellent customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Process and sort mail and packages, ensuring accurate and efficient delivery to our customers.
  • Operate a cash register and handle customer transactions, including sales and returns.
  • Maintain a clean and organized work environment, adhering to safety and security protocols.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements

  • Diploma of Secondary Education or equivalent provincial experience, or relevant work experience in administration or customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
  • Ability to lift up to 50 pounds and stand for long periods, with a strong focus on safety and ergonomics.
  • Flexibility to work a variety of shifts, including evenings and weekends, as required.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and inclusive work environment.
  • A chance to make a difference in the lives of our customers and communities.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your relevant experience and skills.