Hearing Care Specialist
4 weeks ago
Amplifon, a global leader in hearing care, is seeking a dedicated Hearing Care Specialist to join our team in Canada. As a Hearing Care Specialist, you will play a vital role in delivering a personalized, best-in-class customer experience to individuals who require hearing care.
With our extensive network of clinics across Canada, our Hearing Care Professionals are committed to supporting an estimated 4.5 million Canadians who are hearing-impaired.
About the Role:
You will be responsible for guiding clients through comprehensive hearing tests, interpreting test results, and selecting suitable hearing aid solutions. Additionally, you will counsel clients on the latest hearing aid technology, build relationships, and provide ongoing hearing health education.
Key Responsibilities:
- Guide clients through comprehensive hearing tests and interpret test results for the purpose of selecting suitable hearing aid solutions.
- Counsel clients on the latest hearing aid technology and help them identify a hearing aid solution that best addresses their hearing needs and lifestyle.
- Build relationships with clients by providing a caring and personalized experience and continuous client care and support.
- Remain current on the latest industry technology and trends to provide clients with ongoing hearing health education.
- Foster hearing healthcare awareness through community outreach and external partnerships.
- Contribute clinical expertise to corporate initiatives and projects; supervise or mentor students and train new staff members, when applicable.
- Collaborate with colleagues to create a welcoming, efficient, and high-performing clinic culture that is compliant with company operational and quality standards.
What We Offer:
We provide a competitive pay structure, including industry-leading salaries and incentive bonus opportunities. Our comprehensive benefit package includes a company RRSP match, ample paid time off, and more to foster an award-winning employee experience.
Growth Opportunities:
As our team continues to grow, we want you to grow with us. We offer continuous professional development and growth opportunities to ensure our employees are engaged, challenged, and satisfied.
Impact:
We help our clients rediscover all the emotions of sound, and we have fun doing it. Our teams around the world are passionate about working together to change lives.
Requirements:
Certification & Licensing: A graduate of a recognized Hearing Instrument Practitioner or Audiology program. Registered and in good standing with applicable regulatory college or provincial governing body. Students and recent graduates who are completing their licensure requirements are encouraged to apply.
Skills & Experience: Current knowledge of hearing aid technology and hearing aid devices. Able to build and maintain professional rapport with clients and colleagues. Able to work independently, autonomously, and as a collaborator. Adherence to professional, ethical, and regulatory standards. Able to prioritize work efficiently in a fast-paced work environment. Strong technical aptitude and computer proficiency. Knowledge of insurance and agency coverage for hearing care services.
Job Type:
Full-time, Permanent
Pay:
$70,000.00-$90,000.00 per year
Additional Pay:
Bonus pay
Commission pay
Benefits:
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Paid time off
RRSP match
Store discount
Tuition reimbursement
Vision care
Schedule:
8 hour shift
Monday to Friday
No weekends
Licence/Certification:
Hearing Instrument Specialist or Audiologist license (required)
Work Location:
In person
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