Order Desk Coordinator

1 month ago


Dorval, Quebec, Canada Randstad Canada Full time
Job Title: Order Desk Coordinator

We are seeking a detail-oriented and organized Order Desk Coordinator to join our team at Randstad Canada. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and ensuring the smooth operation of our order desk.

Key Responsibilities:
  • Provide excellent customer service to internal and external customers via phone, email, and in-person
  • Process orders accurately and efficiently, ensuring timely delivery and resolution of customer inquiries
  • Administer online parts store, including managing inventory and updating customer information
  • Coordinate with ecommerce departments to ensure seamless order processing and customer satisfaction
  • Resolve customer disputes and return goods authorization/machine repair tracking
  • Act as a liaison between service centers and shipping/logistics teams
  • Perform other duties as required to meet business needs
Requirements:
  • Bilingual English/French (spoken and written)
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Attention to detail and organizational skills
  • Comfortable with computers and data entry experience
What We Offer:
  • Competitive hourly rate ($22-$24)
  • Monday-Friday schedule, 8am-5pm
  • Opportunity for growth and development
  • Benefits package, including major medical and dental coverage
  • Full training and support from our experienced team

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual looking for a challenging role, please submit your application or contact us at 514-695-3315 to learn more about this opportunity.



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