Business Operations Manager, Architecture

2 weeks ago


Vaughan, Ontario, Canada Ware Malcomb Full time

Business Operations Manager Job Summary

The Business Operations Manager is a key member of the Ware Malcomb team, responsible for ensuring the smooth operation of our offices. This role requires a strategic thinker who can partner with office leaders to develop and implement business plans that drive growth and success.

Responsibilities:

  • Partner with office leaders to assess business operations and develop strategies for improvement.
  • Develop and implement business plans that align with company goals and objectives.
  • Collaborate with regional leaders to create weekly forecast updates and action plans.
  • Review proposals and pursuits to ensure project fees are competitive and scopes are achievable.
  • Work with project managers to develop work plans and monitor progress.
  • Conduct weekly meetings with project managers to review progress and discuss challenges.
  • Develop and monitor a strategic business plan.
  • Build strong relationships with corporate teams to discuss project performance and deliver best results.
  • Ensure a high level of client service by implementing an effective QA/QC process.
  • Be a technical resource to staff and foster a positive team atmosphere.
  • Responsible for all training across the office, including technical, processes, software, financial management, and project management.

Qualifications:

  • Preferred equivalent of a bachelor's degree in architecture, interior design, or civil engineering.
  • 8 years of practice experience and two years of project management experience leading successful project teams.
  • Excellent communication skills.


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