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Retail Store Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Canadian Tire Gas+. As a key member of our store leadership team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Leadership and Team Management
- Supervise and mentor a team of sales associates and support staff to achieve sales targets and provide excellent customer service.
- Develop and implement strategies to improve team performance, productivity, and morale.
- Store Operations
- Oversee the daily operations of the retail store, including inventory management, visual merchandising, and store maintenance.
- Ensure that all store policies and procedures are followed, and that the store is maintained in a clean and safe environment.
- Customer Service
- Provide exceptional customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Sales and Merchandising
- Develop and implement sales strategies to drive sales growth and meet sales targets.
- Work closely with the buying team to ensure that the store is stocked with the right products at the right time.
- Reporting and Analysis
- Prepare and submit regular sales reports and analysis to management.
- Provide insights and recommendations to improve sales performance and store operations.
- Education
- Secondary (high) school graduation certificate or equivalent.
- Experience
- 1 year to less than 2 years of experience in a retail management role.
- Skills
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a team environment.
We are committed to providing an inclusive and accessible work environment. We will provide accommodations to applicants with disabilities upon request.
