Senior Operations Manager
3 weeks ago
We are seeking an experienced Senior Operations Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for directing and controlling daily activities, evaluating operational efficiency, and planning and organizing daily tasks.
Key Responsibilities- Direct and control daily store operations to ensure seamless customer experience
- Evaluate daily operations to identify areas for improvement and implement changes as needed
- Plan and organize daily tasks to meet business objectives
- Manage staff and assign duties to optimize productivity and performance
- Determine merchandise and services to be sold based on market trends and customer demand
- Select and procure merchandise for resale to maintain inventory levels and product freshness
- Determine staffing requirements to meet business needs and customer volume
- Resolve issues that may arise, including customer complaints and supply shortages
- Conduct performance reviews to assess employee progress and provide feedback
This is a fast-paced environment where you will work under pressure to meet sales targets and customer expectations. You must be able to multitask, prioritize tasks, and make sound decisions in a timely manner.
Requirements- Secondary (high) school graduation certificate
- 2 years to less than 3 years of experience in a retail or distribution environment
The estimated salary for this role is $45,000 to $55,000 per year, depending on qualifications and experience. This includes benefits such as health insurance, retirement plan, and paid time off.
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