Farm Boy Assistant Team Lead

2 weeks ago


Whitby, Canada Farm Boy Full time
Job Title: Farm Boy Assistant Team Lead

Estimated Salary: $60,000 - $80,000 per year.

About Us

Farm Boy is a leading retailer in Ontario, committed to providing an exceptional fresh food shopping experience. We are passionate about delivering on our commitments and creating a fun, fresh environment for our customers and team members.

Job Description

This role is responsible for assisting the Department Manager in achieving company goals, ensuring quality service to employees, customers, and suppliers. The successful candidate will be responsible for:

  • Providing superior customer service and supporting Farm Boy's vision of the best fresh shopping experience.
  • Developing and maintaining a high-performing team by coaching, training, and recognizing their strengths.
  • Effectively communicating and supporting the team with product knowledge, corporate policies, and Health and Safety guidelines.
  • Providing floor support and supervision, including serving customers, merchandising, and general department cleanliness.
  • Supporting office management tasks, such as inventory, orders, invoices, scheduling, and payroll.
Qualifications

The ideal candidate will possess:

  • A post-secondary education with an emphasis in business or a related field, plus a minimum of 1 year of progressively responsible supervisory or management experience.
  • Excellent organizational, interpersonal, and analytical skills.
  • A clear and effective communication style, both written and oral.
  • Good judgment and decision-making abilities while interacting with customers and team members.
  • The ability to learn manual and automated systems/tools.
  • Flexibility to work in a fast-paced environment with a high level of performance.
  • Fluency in English, with French considered an asset.
Work Environment

The successful candidate will be required to:

  • Work in a dynamic retail environment with multiple priorities and deadlines.
  • Stand and walk for extended periods during shifts.
  • Lift, carry, or handle heavy objects as needed.
  • Adapt to temperature changes occasionally (working on the retail floor and in coolers/freezers).


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