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Food Service Supervisor

2 months ago

Camrose, Canada Papa John's Pizza Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Papa John's Pizza. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Quality Control and Assurance
    • Ensure that food and service meet quality control standards
    • Prepare and submit reports on food quality and customer satisfaction
  • Operations and Administration
    • Establish methods to meet work schedules and ensure efficient operations
    • Prepare budget and cost estimates for food and supplies
    • Maintain records of stock, repairs, sales, and wastage
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 1 year to less than 2 years of experience in a food service establishment
  • Language
    • Fluency in English
Additional Responsibilities
  • Support for Newcomers and Refugees
    • Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees
  • Support for Indigenous People
    • Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers