Network Architectural Specialist
15 hours ago
Company Overview:
At OSL Retail Services, we pride ourselves on being a people-focused company at the forefront of our industry. Our commitment to innovation, business results, and an entrepreneurial spirit has created a dynamic work environment that fosters growth and engagement among our employees.
We were established in 2012 in Mississauga, Ontario, with the goal of providing clients with tailored sales solutions in retail, direct sales, merchandising, and customer acquisition. Our culture is built upon the foundation of passionate employees, excellent customer service, and long-term relationships.
Vision:
We aim to become the premier sales organization in North America by 2025, enriching the lives of all individuals and the communities we serve.
About the Role:
We are currently seeking a Senior Infrastructure Specialist who will play a crucial role in monitoring day-to-day Corporate Service operational performance. This individual will coordinate cross-functional projects and initiatives to deliver process improvements and best practices, driving efficiency, productivity, and quality within the team while ensuring exceptional customer experience.
The ideal candidate will be responsible for consulting and advising leadership on opportunities to improve processes and performance, fostering growth, improved customer satisfaction, and operational efficiencies. They will also organize meetings to review project progress and ensure target deadlines are met.
A key aspect of this role involves providing KPI analytical information to enhance field support service quality based on stakeholder requests. Additionally, they will handle payment requests for the service department, follow up on inquiries from corporate accounting and finance, monitor and audit buffer stock and sample inventory, and possess strong proficiency in Excel, Word, PowerPoint, and other MS Office applications.
Requirements:
The successful candidate must be fluent in Korean and English and have solid quantitative and analytical skills. Strong proficiency in Tableau is considered an asset. We offer comprehensive training and development opportunities for career growth as one of Canada's Best Managed Companies.
EEO Statement:
OSL Retail Services is committed to creating an inclusive workplace free from discrimination based on race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We welcome applications from qualified individuals who share our vision.
Estimated Salary Range:$80,000 - $110,000 per annum
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