Customer Service Manager

3 weeks ago


Calgary, Alberta, Canada Coyote T-shirts Ltd. Full time
Job Description

Coyote T-shirts Ltd. is seeking a highly skilled Customer Service Manager to join our team. The ideal candidate will have a strong background in customer service and experience in managing a team of customer service representatives.

Key Responsibilities
  • Manage a team of customer service representatives to ensure excellent customer service and high sales performance.
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty.
  • Monitor and analyze customer feedback to identify areas for improvement.
  • Collaborate with other departments to ensure seamless customer service experience.
Requirements
  • 3 years of experience in customer service management.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • High school diploma or equivalent required.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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