Preventive Maintenance Coordinator
3 days ago
About Brandt
Brandt is a leading provider of equipment maintenance services, seeking a skilled Preventive Maintenance Coordinator to join our team in Surrey. This role is responsible for providing expert maintenance quotes to our sales and customer support teams, as well as supporting the efficient fulfillment of our contractual maintenance business.
Key Responsibilities
- Quote and set up preventive maintenance agreements in our contracts management system
- Administer and track preventive maintenance agreements
- Review, close, and invoice completed jobs
- Coordinate necessary service with customers and maintenance technicians
- Update and maintain our pricing calculator tool
- Handle incoming maintenance call requests from internal and external customers
- Manage prepaid agreements
- Utilize John Deere Link to monitor and track customer machines with maintenance contracts
- Perform other related duties as assigned
Requirements
- Experience in maintenance of construction equipment
- Understanding of service delivery activities and processes
- Previous experience as a service writer is preferred
- Strong communication skills, timeliness, organization, and attention to detail
- Ability to multitask in a high-volume workload environment
- Knowledge of contracts and associated processes management
- Sound knowledge of MS Office software tools, including Excel, Word, Access, and Outlook
- Self-starter with the ability to work independently and make informed decisions
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