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Store Operations Manager
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London, Ontario, Canada Ontario INC Full timeJob Title: Store Operations ManagerOntario INC is seeking a highly skilled Store Operations Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for ensuring the smooth operation of the store, managing staff, and implementing marketing strategies to drive sales.Key Responsibilities:Direct and...
Store Operations Manager
2 months ago
We are seeking a highly skilled and experienced Store Manager to join our team at 2153804 Ontario INC. As a Store Manager, you will be responsible for leading a team of 5-10 people and overseeing the daily operations of our store.
Key Responsibilities:- Direct and control daily operations to ensure efficient and effective store performance.
- Evaluate daily operations to identify areas for improvement and implement changes as needed.
- Plan and organize daily operations to meet business objectives.
- Manage staff and assign duties to ensure optimal store performance.
- Study market research and trends to determine consumer demand and competitor activity.
- Determine merchandise and services to be sold and implement pricing and credit policies.
- Locate, select, and procure merchandise for resale.
- Develop and implement marketing strategies to drive sales and customer engagement.
- Plan budgets and monitor revenues and expenses to ensure financial stability.
- Determine staffing requirements and recruit new team members as needed.
- Resolve customer complaints and supply shortages in a timely and professional manner.
- Conduct performance reviews and provide feedback to team members.
- Supervise office and volunteer staff to ensure seamless store operations.
- Fast-paced environment with high levels of customer interaction.
- Work under pressure to meet sales targets and customer expectations.
- Attention to detail is essential to ensure accurate inventory management and customer satisfaction.
- We provide physical accessibility accommodations, such as ramps and elevators, to ensure equal access for all customers.
- We provide visual accessibility accommodations, such as braille and screen readers, to support customers with visual impairments.
- We provide auditory accessibility accommodations, such as transcription software and teletypewriters, to support customers with hearing impairments.
- We participate in government and community programs to support persons with disabilities and promote inclusivity.
- We participate in government and community programs to support newcomers and refugees.
- We assist with immediate settlement needs, such as housing and transportation.
- We support social and labour market integration through language training and skills development.
- We recruit newcomers and refugees who were displaced by conflict or natural disaster.
- We provide mentorship programs to pair newcomers and refugees with experienced employees.
- We participate in government and community programs to support Indigenous people.
- We offer mentorship and coaching opportunities for Indigenous workers.
- We develop and maintain relationships with Indigenous communities and organizations.
- We provide cultural competency training to create a welcoming work environment for Indigenous workers.
- We participate in government and community programs to support members of visible minorities.
- We apply hiring policies that discourage discrimination against members of visible minorities.
- We offer mentorship programs to pair members of visible minorities with experienced employees.
- We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.
