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Retail Operations Manager

2 months ago

Oakville, Ontario, Canada Canlan Sports Full time

Canlan Sports is a leader in the recreational sports industry, with a focus on innovative programming and exceptional customer service. We are seeking a highly skilled and experienced Sports Shop Supervisor to join our team at Canlan Ice Sports. The ideal candidate will have a strong working knowledge of hockey and skating, as well as excellent customer service skills. They will be responsible for maintaining a high level of customer satisfaction, supervising and scheduling team members, and overseeing the day-to-day operations of the Sports Shop. This includes managing merchandising, promotions, cost controls, and sales targets, as well as assisting in the preparation of the annual operating plan. The successful candidate will have a diploma or certificate in retail operations, previous retail merchandising and sales experience, and excellent computer skills. They will also have demonstrated hockey knowledge and cash handling experience. The ability to work flexible hours, including evenings and weekends, is essential. If you are a motivated and customer-focused individual with a passion for hockey and retail, we encourage you to apply for this exciting opportunity. Canlan Sports is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible work environment that reflects the diversity of our customers and communities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.