Parts Operations Manager
4 weeks ago
Job Title: Parts Operations Manager
Brandt is seeking a skilled Parts Operations Manager to oversee the management of parts operations and personnel at our High River Agriculture (John Deere) location. This role is responsible for optimizing departmental processes to maximize returns on investment.
Duties & Responsibilities:
- Manage all aspects of parts inventory within the parts system.
- Optimize Parts Department processes to ensure internal and external customer satisfaction.
- Grow profitable parts sales.
- Coordinate a prompt, efficient, and timely flow of paperwork.
- Work with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs.
- Analyze departmental operations and storage layout, and revise as needed for maximum effectiveness.
- Maintain a high-performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment.
- Exercise disciplined expense control.
- Ensure superior external and internal parts customer service through staff scheduling to cover business hours.
- Work with product support and manufacturing groups to source and stock internally manufactured product parts.
- Develop an annual parts sales business plan and budget to include support to other Brandt branches.
- Work with the Sales departments to maximize cross-marketing opportunities.
Required Skills:
- Knowledge of general parts and warehouse procedures.
- Strong oral and written communication skills.
- Ability to effectively lead a team to achieve required goals.
- Willingness to assist other staff as appropriate and as workloads dictate.
- Strong leadership ability and inventory management skills.
- Analytical thinker with strong problem-solving and organizational skills.
Required Experience:
- Previous leadership experience in a parts department preferred.
- HD Journeyman Partsperson ticket considered preferred.
- Warehouse management experience considered an asset.
- Knowledge of general parts and warehouse procedures.
- Strong oral and written communication skills.
- Ability to effectively lead a team to achieve required goals.
- Willingness to assist other staff as appropriate and as workloads dictate.
- Strong leadership ability and inventory management skills.
- Analytical thinker with strong problem-solving and organizational skills.
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