Hotel Front Desk Associate

1 month ago


Quesnel, Canada Ramada by Wyndham Quesnel Full time
Job Summary

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Ramada by Wyndham Quesnel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service
Requirements
  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including evenings and weekends
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement
  • Free meals and uniforms
  • A fun and dynamic work environment


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