Retail Sales Manager

3 weeks ago


Surrey, British Columbia, Canada Southpoint Station Liquor Store Full time
About the Role

We are seeking a highly skilled Retail Sales Manager to join our team at Southpoint Station Liquor Store. As a key member of our management team, you will be responsible for leading our sales and service efforts to drive business growth and customer satisfaction.

Key Responsibilities
  • Staff Management: Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Merchandise and Services: Develop and implement strategies to increase sales of liquor, wine, and beer products, as well as other related services.
  • Marketing and Promotion: Plan and execute marketing campaigns to promote our products and services, and increase brand awareness.
  • Financial Management: Manage budgets and monitor revenues and expenses to ensure profitability.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner.
  • Recruitment and Training: Recruit, hire, and train sales associates to ensure they have the skills and knowledge to provide excellent customer service.
  • Store Operations: Plan, organize, direct, control, and evaluate daily store operations to ensure efficiency and effectiveness.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 3 years to less than 5 years of experience in a retail sales or management role.
  • Work Conditions: Fast-paced environment with a combination of sitting, standing, and walking.
  • Personal Suitability: Efficiency, excellent oral communication, and organized.
  • Green Job: This role involves duties and responsibilities that lead to positive environmental outcomes.
  • Language: English.
  • Work Hours: 40 hours per week.


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