Global Infrastructure Manager

3 weeks ago

Montreal, Quebec, Canada LCI Education Full time

As a Global Infrastructure Manager at LCI Education, you will be responsible for overseeing and managing the organization's IT infrastructure, ensuring the availability, reliability, and performance of systems and networks. You will develop and implement an infrastructure strategy aligned with the organization's business goals, while leading a team of infrastructure experts and collaborating with different stakeholders to support those goals.

Key Responsibilities

  • Develop and implement an infrastructure strategy aligned with the organization's business objectives;
  • Plan for future technology needs and upgrades to ensure scalability and efficiency;
  • Lead and manage a team of infrastructure professionals, including system administrators, network engineers, and support staff;
  • Ensure the availability and reliability of servers, networks, and other infrastructure components;
  • Oversee the installation, configuration, and maintenance of hardware and software systems;
  • Implement and enforce security measures to protect the organization's infrastructure;
  • Ensure compliance with relevant regulations and industry standards;
  • Develop and manage the infrastructure budget, including hardware and software procurement, licenses, and maintenance costs;
  • Collaborate with external vendors for the provisioning, support, and maintenance of infrastructure components;
  • Negotiate contracts and service level agreements (SLAs);
  • Develop and maintain a disaster recovery plan to ensure business continuity in the event of an infrastructure failure or disaster.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or IT Management;
  • 7 years of experience in a similar role in IT;
  • Knowledge of IT security best practices;
  • Experience with various technologies and product lines: Microsoft AD, MS Servers, Office 365, Azure AD, Linux, Cisco, Fortinet, Veeam...
  • Relevant certifications such as Certified Information Systems Security Professional (CISSP), ITIL (Information Technology Infrastructure Library), and vendor-specific certifications (e.g., Cisco, Microsoft) are an asset;
  • Bilingualism in French and English.

This role involves interaction with internal and external clients and partners on a national and global scale. Professional proficiency in English is therefore a requirement for this role.

Benefits

  • Hybrid position;
  • Permanent full-time position;
  • Transportation allowance;
  • Workplace childcare;
  • Group insurance, including EAP and telemedicine;
  • Retirement Savings Plan;
  • Health & Wellness Program.

LCI Education is an equal opportunity employer and members of the following target groups are encouraged to apply: women, people with disabilities, native people, visible minorities, and ethnic minorities. If you are an applicant/person with a disability, you can receive assistance with the screening and selection process upon request.

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