Restaurant Director
1 day ago
About Marilena Café & Raw Bar
We are a highly acclaimed restaurant in Victoria, BC, ranked #27 in Canada's Top 100 Restaurants. Our focus is on locally sourced West Coast cuisine, and we strive to provide an exceptional dining experience for our guests.
The Restaurant Director will play a key role in maintaining high production, productivity, quality, and customer service standards. This leadership position requires strong technical proficiency and operational/personnel support skills.
- Lead front-of-house operations, delivering an unforgettable dining experience through exceptional service, ambiance, and culinary quality.
- Analyze guest satisfaction feedback, implementing corrective actions to continuously improve the guest experience.
- Provide strategic leadership, development, and motivation to the team, fostering a culture of excellence.
- Oversee day-to-day operations and groups, ensuring effective planning, coordination, and flawless execution of daily service and special events.
- Maintain and upkeep of all fixed assets, ensuring a clean and organized front and back of house.
- Develop and monitor key operational metrics, ensuring targets are met or exceeded.
- Drive restaurant growth and profitability through local marketing initiatives and operational enhancements.
- Evaluate and maintain compliance with health, sanitation, and food safety standards.
A successful candidate will have at least 8 years of experience in the food & beverage industry, with 5 years in a management role. They should possess acute financial management skills, strong interpersonal skills, and a proven record of conflict resolution and service recovery.
Salary Estimate: $80,000 - $110,000 per year, depending on qualifications and experience.
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