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Sales Lead Manager
2 months ago
{"Job Title": "Sales Lead Manager", "Job Summary": "As a Sales Lead Manager at Simon Property Group, you will play a key role in supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD).", "Responsibilities": {"Key Accountabilities": [{"text": "Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations"}, {"text": "Partners with Store Manager to address performance concerns with associates"}, {"text": "Support and participate in all company training and development initiatives"}, {"text": "Foster a positive work environment and provides direct, objective feedback in a timely manner"}, {"text": "Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process"}, {"text": "Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers"}, {"text": "Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand"}, {"text": "Represent the company in a professional and positive manner"}, {"text": "Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives"}, {"text": "Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll"}, {"text": "Process payroll weekly"}, {"text": "Modify schedule based on business climate"}, {"text": "Help maintain a clean, organized, and efficient stockroom, adhering to set policies"}, {"text": "Ensure Environment (CRE) Standards & Safety requirements are being met"}]}, "Requirements": {"Education and Experience": [{"text": "High school diploma or equivalent"}, {"text": "1-3 years previous retail experience"}, {"text": "Must be at least 18 years of age"}], "Skills and Behaviors": [{"text": "Excellent customer engagement"}, {"text": "Must be detail oriented"}, {"text": "Ability to prioritize tasks"}, {"text": "Ability to work in team environment"}, {"text": "Ability to give and receive performance-based feedback"}, {"text": "Must embrace self-development"}, {"text": "Must be an effective communicator"}, {"text": "Must be adaptable and flexible to changing priorities"}, {"text": "Excellent time management, planning, and organization skills"}, {"text": "Proficient in Microsoft Office"}, {"text": "Ability to adapt to and learn internal applications"}, {"text": "Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company"}, {"text": "Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs"}]}
