Operations Manager

4 weeks ago


Toronto, Ontario, Canada hireVouch Full time
Operations Manager Job Description

At hireVouch, we're seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for ensuring the smooth operation of our business processes, systems, and teams.

Key Responsibilities:

  • Develop and implement operational processes and systems to drive efficiency.
  • Monitor 24/7 operations, ensuring performance within predefined KPI targets set by management.
  • Manage remote international teams of over 50 staff, overseeing their performance, scheduling, and day-to-day activities.
  • Analyze operational and staffing data to generate reports for management and provide actionable insights.

Requirements:

  • Minimum 5 years of experience in operations management, ideally with experience managing offshore international operations remotely.
  • Bachelor's/master's in engineering/business administration and/or certification in operations management or a related field is preferred.
  • Ability to manage large teams remotely, ensuring smooth scheduling and operations.


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