Retail Store Management Lead

1 week ago


Langley, Canada Fast Track Indoor Karting Full time
Job Title:

Retail Store Management Lead

About the Job:

We are seeking an experienced Retail Store Management Lead to join our team at Fast Track Indoor Karting. As a key member of our retail operations, you will be responsible for leading and managing the day-to-day activities of our retail store.

Key Responsibilities:
  • Assign Sales Teams: Directly manage and oversee sales teams, ensuring they meet or exceed sales targets and customer satisfaction goals.
  • Develop Staff Skills: Provide training and development opportunities to enhance staff knowledge and skills, driving business growth and success.
  • Authorise Returns: Process returns and exchanges efficiently, maintaining high levels of customer satisfaction.
  • Schedule Work: Create and implement effective work schedules that meet business needs while ensuring adequate staffing levels.
  • Sell Merchandise: Engage with customers, promoting and selling products effectively, driving sales growth.
  • Inventory Control: Monitor and maintain accurate inventory levels, reducing stock discrepancies and losses.
  • Staff Supervision: Oversee and direct the activities of staff members, ensuring adherence to company policies and procedures.
  • Payroll Administration: Manage payroll processes accurately and efficiently, ensuring timely payment to employees.
Requirements:

To succeed in this role, you will require:

  • A Secondary (High) School Graduation Certificate, preferably with additional qualifications.
  • A minimum of 7 months to less than 1 year of experience in retail management or a related field.
  • An ability to work on site, with no option for remote work due to the physical nature of the job.
Additional Requirements:

You will also need to possess:

  • Bondability: Pass a background check to ensure the security and safety of our assets.
  • Attention to Detail: Maintain accurate records and attention to detail when handling customer transactions and merchandise.
  • Client Focus: Provide exceptional customer service, responding promptly to their needs and concerns.
  • Reliability: Demonstrate reliability and punctuality, ensuring consistent attendance and meeting deadlines.
  • Team Player: Collaborate effectively with colleagues, contributing to a positive and supportive team environment.
Working Conditions:

This role requires working in a fast-paced retail environment, with variable hours and shifts as needed. You must be able to lift up to 25 kg occasionally and stand for long periods.

Compensation:

The estimated salary range for this position is $45,000-$60,000 per annum, depending on experience and performance.



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