Heavy Truck Industry Technical Specialist

6 hours ago

Gatineau, Quebec, Canada International Rive-Nord Inc. Full time

At Inter Outaouais, we are seeking a Technical Advisor to join our team in Gatineau. As a key member of our dealership, you will play a vital role in providing exceptional customer service and technical advice. Your passion for the heavy truck industry and technical skills will make you a valuable asset to our team.

Responsibilities:

  • Determine customer needs through email, telephone, or in-person interactions
  • Estimate costs for necessary work
  • Follow up on work with mechanics in the workshop
  • Keep customers informed about work progress, deadlines, and additional costs
  • Provide explanations related to repairs and maintenance services
  • Inform customers about accessories and/or additional maintenance
  • Perform other tasks as required

Requirements:

  • High school diploma or equivalent required
  • Minimum 1 year of experience in customer service or sales
  • Customer-centric approach
  • Proficient in Microsoft Office suite
  • Able to work independently
  • Fluency in English (desired)

We offer a competitive salary, bonus for evening shifts, and a dynamic work environment.

Selected candidates will be contacted for further communication.

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