Retail Banking Associate

5 days ago


St Albert, Alberta, Canada ATB Financial Full time
About ATB Financial

We exist to make a positive impact in the lives of our clients, team members, and communities. Our purpose is built around three core values:

Excellence

We strive for excellence in everything we do. Our employees are empowered to deliver remarkable experiences that set us apart from other financial institutions.

This role requires flexibility, as you'll be working Saturday shifts on a rotating basis. You'll be based out of the St. Albert South branch, but may occasionally be required to travel to neighboring branches.

Inclusion

We celebrate the unique perspectives and talents of our employees. Our goal is to create an inclusive work environment where everyone feels safe, supported, and empowered to succeed.

Development

We're committed to helping our employees grow and develop their skills. Through interesting and challenging work, performance enablement, and learning opportunities, we aim to set our employees up for success.

About the RoleKey Responsibilities
  1. Deliver exceptional client experiences through human-centered advice and assistance
  2. Seek out information to provide expert advice to clients
  3. Build sustainable relationships and trust with clients through open communication
  4. Establish a positive rapport with clients
  5. Effectively translate information using digital tools and products
Requirements
  • Experience in land secured lending
  • Post-secondary degree or diploma in finance, business administration, or related field
  • 3-5 years of relevant experience in retail banking
  • 5+ years of client service experience


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