Food Service Manager

2 weeks ago


Wawa, Canada Tim Hortons Full time

Are you a motivated and experienced leader looking to join a dynamic team at Tim Hortons?

We are currently seeking a Food Service Manager to oversee the day-to-day operations of our busy coffee shop.

About the Role

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service, managing staff, and maintaining high standards of quality control.

The successful candidate will be responsible for:

  • Managing a team of 1-4 people in a fast-paced environment, ensuring seamless delivery of food and beverages to customers;
  • Coordinating activities of staff to maintain efficiency and productivity;
  • Providing on-the-job training to new staff members, focusing on job duties, sanitation, and safety procedures;
  • Maintaining records of stock, repairs, sales, and wastage;
  • Ensuring compliance with health and safety regulations;

Our ideal candidate will possess excellent leadership skills, be able to work under pressure, and have a strong focus on customer satisfaction.

Key Responsibilities
  • Lead and manage a team of staff to achieve business objectives;
  • Develop and implement strategies to improve customer satisfaction and loyalty;
  • Monitor and analyze sales data to inform inventory management and staffing decisions;
  • Ensure all staff receive adequate training and support to perform their duties effectively;

Requirements:

  • Post-secondary education or equivalent experience;
  • 1-2 years of experience in a supervisory or management role in the food service industry;
  • Excellent communication, interpersonal, and leadership skills;
  • Able to work in a fast-paced environment and make sound decisions under pressure;
  • Familiarity with health and safety regulations and protocols;

What We Offer

In addition to a competitive salary ($45,000 - $55,000 per year), we offer a comprehensive benefits package, opportunities for professional growth and development, and a fun and dynamic work environment.

If you're a motivated and experienced leader looking for a new challenge, we encourage you to apply today


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