Food Service Operations Manager

2 weeks ago


Wawa, Canada Tim Hortons Full time
Job Summary

We are seeking an experienced Food Service Operations Manager to oversee the daily operations of our coffee shop. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and high-quality products.

About You

You must have 1 year to less than 2 years of experience in a supervisory role, preferably in the food service industry. A secondary (high) school graduation certificate is required. You should be able to establish methods to meet work schedules, supervise and coordinate activities of staff, train staff in job duties, sanitation, and safety procedures, ensure that food and service meet quality control standards, address customers' complaints or concerns, maintain records of stock, repairs, sales, and wastage, and supervise and check assembly of trays.

Work Environment

You will be working in a fast-paced environment with tight deadlines, under pressure. As a team player, you must be able to work efficiently and effectively with others. You will have flexibility in your schedule, with approximately 30 to 40 hours per week. English is the primary language spoken in the workplace.

Benefits

We offer competitive pay, estimated at $25-$35 per hour, depending on experience. We also provide support for newcomers and refugees, offers on-the-job training tailored to youth, and mentorship opportunities for Indigenous workers. Our company culture values client focus, efficient interpersonal skills, excellent oral communication, flexibility, and dependability. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.


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