Aircraft Logistics Coordinator

5 days ago


Dorval, Quebec, Canada Bombarbier Full time

We are seeking a skilled Aircraft Logistics Coordinator to join our team at Bombardier. This is a critical role that requires strong organizational and communication skills, as well as the ability to work in a fast-paced environment.

Job Summary

The Aircraft Logistics Coordinator will be responsible for managing the flow of materials and parts to support the return to service of aircraft on ground (AOG). This includes processing spare part orders, managing critical shortages, and communicating with customers and suppliers.

This role requires excellent analytical and problem-solving skills, as well as the ability to work under pressure and tight timelines. The ideal candidate will have 3-5 years of experience in a customer service or logistics role, and hold a Bachelor's degree in Operations or Industrial Management.

Key Responsibilities
  • Process spare part orders via telephone, email, online portal, and follow-up on customer deliveries
  • Manage critical shortages of parts to support the return to service of an aircraft on ground
  • Communicate with customers and suppliers to manage expectations and resolve issues
  • Manage internal and external procurement flows of materials to meet customer service requirements within budget constraints
  • Analyze situations, propose solutions, and raise supplier awareness of their commitment to customer satisfaction
What We Offer
  • A competitive salary of $60,000 - $80,000 per year
  • A comprehensive benefits package, including insurance plans, retirement savings plan, employee assistance program, and telehealth program
  • Ongoing training and development opportunities to help you grow in your career
  • A dynamic and supportive work environment that values teamwork and collaboration
Requirements
  • 3-5 years of experience in a customer service or logistics role
  • Bachelor's degree in Operations or Industrial Management
  • Fluency in French and English, both spoken and written (other languages an asset)
  • Proficiency in Microsoft Suite applications, including Excel and MS Access
  • Knowledge and experience using SAP (SD-Sales & Distribution, MM-Material Management)
About Us

Bombardier is a leading manufacturer of business jets and commercial aircraft. We pride ourselves on our commitment to innovation, quality, and customer satisfaction.



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