Portfolio Management Specialist

3 weeks ago

Edmonton, Alberta, Canada BGIS Full time

About BGIS

At BGIS, we are a leading provider of customized facility management and real estate services. Our team of over 6,500 professionals globally focuses on enabling innovation through the services we deliver, while actively seeking new opportunities to drive innovation for our clients' businesses.

Job Summary

The Portfolio Services Officer will provide functional and administrative support to the account in one or more of the following areas: Environmental, Health & Safety, Contract Administration, Operations Support, Administration, and the Computerized Maintenance Management System. This role acts as the account contact in a specific functional area and provides administrative support to managers as required.

Key Responsibilities

  • Provide day-to-day functional support, guidance, and information to Team Members and Account management.
  • Lead, coordinate, and assist with special functions as assigned.
  • Organize, coordinate, and document manager meetings, including meeting minutes, project tracking updates, action logs, and all required follow-up.
  • Plan, organize, and coordinate client meetings and external travel for managers as required, including travel booking, external meetings, and expense reporting.
  • Prepare communications, presentations, agendas, minutes, and spreadsheets for specific projects and assignments.
  • Research and compile data related to functional groups and support.
  • May be responsible for the collection of technical data and the maintenance of databases.
  • Generate regular and ad-hoc reports for the account as required.
  • Develop, implement, and update procedures pertaining to the functional area.
  • May facilitate information sessions and/or training sessions for BGIS Canada's Team Members.
  • May support quality assurance inspections of portfolio properties to ensure service delivery meets or exceeds contractual requirements.
  • Other duties as assigned.

Decision Making Capacity

  • Must be able to organize their schedule to ensure that contract deliverable dates are met.
  • Must be able to evaluate and escalate service requests based on a pre-determined prioritization criteria.
  • Recommendations and decisions will be made with the Client's best interest in mind.

Requirements

  • Community college diploma or equivalent training (RPA, CET).
  • More than one year up to three years of job-related experience.
  • May require technical knowledge and expertise of a particular functional area.
  • Strong computer skills.
  • Strong written and verbal communication skills.
  • Proven analytical skills and problem-solving ability.
  • Advanced knowledge of Microsoft Office applications, including Excel, PowerPoint, Word.
  • Exposure to Access, Maximo, Oracle, and Crystal Reports is beneficial.
  • Excellent time management skills.
  • Confidentiality and discretion as will be exposed to highly confidential information.

Security Clearance

Required Security Clearance, where applicable.

Equal Opportunity Employer

At BGIS, we believe that diversity and inclusion are key business drivers. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retaining individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success.

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