Beauty Experience Manager
2 weeks ago
About the Role:
We are seeking a highly skilled Beauty Experience Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional client experiences and driving sales growth through effective service delivery and team leadership.
Key Responsibilities:
- Client Experience: Manage the client experience and ensure that all clients receive a personalized and exceptional service.
- Team Leadership: Lead and develop a high-performing team of beauty advisors and coordinators to deliver outstanding client service and drive sales growth.
- Service Delivery: Ensure that all services are delivered to the highest standard and that clients receive a seamless and enjoyable experience.
- Training and Development: Execute training programs for beauty advisors and coordinators to ensure they have the skills and knowledge to deliver exceptional client service.
- Visual Merchandising: Support the Operations team to ensure that the store is visually merchandised to the highest standard and that the sales floor is always neat and clean.
Requirements:
- Experience: 2-4 years' experience in a similar role at a similar volume store or equivalent internal experience.
- Skills: Excellent verbal and written communication skills, ability to influence business partners at all levels, and proven ability to create teams and develop talent.
About Sephora:
Sephora Canada is a leading beauty retailer that is passionate about finding and sharing beauty in the world. We are committed to delivering exceptional client experiences and driving sales growth through effective service delivery and team leadership.
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