Customer Service Associate
2 days ago
BeBee Professionals is seeking an accomplished Customer Service Representative to provide exceptional support to our clients in Repentigny, Canada.
Estimated Salary Range:$45,000 - $55,000 per year, depending on experience
About the Role:This customer-facing position involves handling inquiries via various channels, providing product and service information, resolving complaints, and documenting interactions.
- Key Responsibilities:
- Customer Interaction Management: Handle customer inquiries through phone, email, and chat platforms.
- Product Knowledge: Provide accurate and timely information about our products and services.
- Issue Resolution: Address and resolve customer complaints in a professional and efficient manner.
- Documentation: Maintain records of customer interactions and feedback.
- Collaboration: Work closely with team members to improve service processes and enhance overall customer experience.
To succeed in this role, you will need:
- A high school diploma or equivalent; additional education is beneficial.
- Previous experience in customer service or a related field.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Proficiency in customer service software and tools.
We offer a comprehensive benefits package, including:
- Competitive hourly wage and performance-based bonuses.
- Comprehensive health benefits package.
- Opportunities for career advancement within our supportive team environment.
- Employee discounts and perks.
If you are passionate about delivering exceptional customer service and want to grow your career, we invite you to apply for this exciting opportunity.
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