Customer Service Associate

2 days ago


Repentigny, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

BeBee Professionals is seeking an accomplished Customer Service Representative to provide exceptional support to our clients in Repentigny, Canada.

Estimated Salary Range:

$45,000 - $55,000 per year, depending on experience

About the Role:

This customer-facing position involves handling inquiries via various channels, providing product and service information, resolving complaints, and documenting interactions.

  • Key Responsibilities:
  • Customer Interaction Management: Handle customer inquiries through phone, email, and chat platforms.
  • Product Knowledge: Provide accurate and timely information about our products and services.
  • Issue Resolution: Address and resolve customer complaints in a professional and efficient manner.
  • Documentation: Maintain records of customer interactions and feedback.
  • Collaboration: Work closely with team members to improve service processes and enhance overall customer experience.
Requirements:

To succeed in this role, you will need:

  • A high school diploma or equivalent; additional education is beneficial.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:

We offer a comprehensive benefits package, including:

  • Competitive hourly wage and performance-based bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement within our supportive team environment.
  • Employee discounts and perks.

If you are passionate about delivering exceptional customer service and want to grow your career, we invite you to apply for this exciting opportunity.



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