Store Leadership Opportunity with Global Luxury Brand

1 week ago

Calgary, Alberta, Canada Tapestry Full time
Job Title:

Assistant Store Leader (Manager)

About the Role:

The successful individual will leverage their proficiency in retail to drive business growth and deliver exceptional customer experiences.

Key Responsibilities:
  • Develop business-driving initiatives to build repeat business and attract new customers
  • Communicate and achieve store productivity targets, including sales per hour, ADT, UPT, and capture rate
  • Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories
  • Model and supervise the selling environment, providing consistent coaching on sales training process to ensure the highest level of customer service and sales
Leadership Presence/Steward of Talent:
  • Assist Store Manager in achieving financial success through improvement of measurable results that positively impact store performance
  • Responsible for assuming the Store Manager role in manager's absence
  • Lead by example with the achievement of personal sales goals
  • Educate team on sales plans, personal goals, measurable stats, and coach to these stats to ensure business is maximized
  • Ability to network in the community to ensure open positions are filled efficiently with little impact to the business
  • Conduct ongoing review and assessment of employee performance
Building Brand Equity:
  • Understand and able to communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customer
  • Ensure brand and operating standards are met to support brand consistency
  • Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained
  • Communicate merchandise sell-through, stock position, business trend information, product issues, and customer feedback to Store Manager to increase customer service and sales
Operational Excellence:
  • Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing facility
  • Assist Store Manager in maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants
  • Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets
  • Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory
Requirements:
  • Professional sales development and exceptional interpersonal skills
  • Strong leadership qualities; ability to communicate effectively with all levels within the organization and to our client base
  • Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business
  • Comfortable in making decisions and mediating conflict within a team-environment
  • Proficient in Windows-based software, such as Excel, Word, and Outlook
Preferred Qualifications:
  • Minimum 3 years management experience in a comparable retail environment
  • College degree preferred
  • Prior luxury goods experience preferred
Physical Requirements:
  • Available to work store schedule, as needed, including evenings and weekends
  • Standing for extended periods of time
  • Able to safely lift boxes up to 40 pounds
  • Comfortable climbing ladders
Estimated Salary:

$55,000 - $65,000 per year

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