Operational Leadership Specialist

2 days ago


Montreal, Quebec, Canada Scotiabank Full time
Job Overview

The Operational Leadership Specialist will be responsible for leading the Quebec Region in strategic and tactical decisions for new and ongoing initiatives, as well as regular occurrences of business processes.

Responsibilities
  • Represent the Quebec Region in strategic and tactical decisions for new and ongoing initiatives, as well as regular occurrences of business processes
  • Share best practices and/or processes that CWMO are facilitating
  • Act as the Quebec Region's first point of contact for any escalations
  • Be aware and intune with any special Quebec only requirements or any upcoming large-scale impacts to CWMO
  • Maintain the dashboard of CWMO metrics
  • Reinforce centrally issued operations communications for the Quebec Region ensuring up-to-date information is disseminated to branch leadership
  • Host regular calls between regional leadership, branch management and CWMO, creating the agenda, hosting the call, and managing any action item follow-up
  • Develop and maintain partnerships with key internal partners such as other operational teams, technology, compliance, and other Wealth Management business partners as well as external industry peers to influence business decision making on operational policy and process
  • Provide support with the implementation and documentation of operational processes and procedures including writing and editing documentation
Requirements
  • Fully bilingual in French and English
  • University degree required
  • 5+ years of relevant work experience
  • Experience in an investment/brokerage operations environment is required
  • Knowledge of Wealth Applications is an asset such as Broadridge, Salesforce, Score, Charles River
  • Project Management experience is an asset
  • Intermediate to advanced knowledge of MS Office, Visio, Excel, Adobe Acrobat Professional is required
  • Experience with managing a team and developing talent
  • Experience working with technology partners
Estimated Salary

$120,000 - $180,000 per annum, depending on qualifications and experience.



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