Receptionist for Mountain Retreat

4 weeks ago

Jasper, Canada Miette Mountain Cabins Full time
Join Our Team at Miette Mountain Cabins
  • Education: No formal education is necessary
  • Experience: Comprehensive training will be provided
  • Work Environment: Mountain Lodge, Hospitality Venue
  • Position Overview
  • Address and resolve guest inquiries and issues
  • Check-in guests and allocate accommodations
  • Manage room bookings and modifications
  • Offer insights on lodge amenities and nearby attractions
  • Facilitate guest departures and payment processing
  • Oversee room availability and reservations
  • React promptly to emergency situations
  • Perform administrative duties including document handling
  • Handle incoming calls and messages
  • Deliver exceptional customer service and schedule wake-up calls
  • Technical Skills Required
  • Ability to operate a multi-line phone system
  • Familiarity with word processing and database applications
  • Experience with computerized accounting and booking systems
  • Proficient in online research
  • Work Conditions
  • Meticulous attention to detail is essential
  • Ability to thrive in a dynamic work environment
  • Must be capable of standing for prolonged periods
  • Ability to perform well under pressure
  • Job Details
  • Employment Type: Permanent
  • Language Requirement: English
  • Work Hours: 30 to 40 hours weekly