Telecommunications Director

The Telecommunications Manager plays a crucial role in driving the evolution of corporate telecommunications technologies and equipment. This individual contributes to the development of innovative IT solutions and provides support to users in all initiatives. Ensuring the stability and continuity of operations for all departments under their responsibility, the Telecommunications Manager is responsible for drawing up maintenance and implementation schedules, while measuring the performance of tools and services.

• Consolidate, simplify, and optimize the telecom environment to support business strategy and objectives.
• Establish an evolution strategy for all telecom components.
• Lead technology environment and equipment consolidation initiatives.
• Maintain constant communication with users to ensure optimal adoption of new technologies.
• Implement all telecom and mobility initiatives, procedures, and associated documentation to ensure minimal impact on the organization's day-to-day operations.
• Effectively allocate financial resources.
• Develop and maintain a close relationship with business lines and suppliers to make efficient use of financial resources while being aligned with customer needs.
• Maintain a constant watch on technologies to keep the environment constantly evolving.
• Develop and maintain key performance indicators to measure service performance.

• University degree in computer science or related field.
• At least 8 years' experience in the telecommunications field.
• Experience working in a multi-office organization (an asset).
• Excellent interpersonal skills.
• Organized, rigorous, and detail-oriented.
• Autonomous and team player.
• Bilingualism, written and spoken (French and English).

Le Groupe Master is a leading HVAC-R distributor in Canada, recognized among Canada's best-managed companies since 2010. With over 1,600 active employees across 55+ branches, 4 distribution centers, and 19 branches in the United States, we offer a dynamic, stimulating, and enjoyable environment. We believe in healthy and open communication, embracing a close approach with all our colleagues. Teamwork is integral to our values, and it is through it that we achieve our greatest successes.