Customer Service Representative

2 weeks ago


Winnipeg, Manitoba, Canada CB Canada Full time

Customer Service Role Overview:

This position at CB Canada is responsible for anticipating and responding to customers' needs, requests, and issues.

Key Responsibilities:

  • Evaluate carrier selection and plan exception handling for effective service recovery.
  • Interface with other departments to ensure customer satisfaction and manage costs.

Preferred Schedule:

Flexibility is preferred, with a set shift of 11:30-16:30, but the position may require starting earlier or staying later.

Diversity and Equal Opportunity:

CB Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed.



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