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Customer Service and Sales Leader at Indigo
1 week ago
We are a dynamic team at Indigo, committed to delivering exceptional customer experiences and driving sales results.
Job DescriptionThe Customer Operations Leader plays a critical role in leading the execution of activities to support strategic priorities, sales goals, and profitability targets.
You will act as an advocate for the customer by placing them at the forefront of all decision-making processes. Proactively identify and anticipate customer expectations and needs.
Consistently identify areas for improvement, diagnose issues, and work to resolve them. Lead execution of omni-sales program activities and ensure technology is leveraged effectively on the sales floor to drive efficiency and encourage customers to shop their way.
Key Qualifications:- A minimum of 1-2 years of experience in a customer service, merchandising, or operations role.
- Demonstrated commitment to creating an exceptional employee and customer experience.
- Experience leading others.
