Inside Sales Associate – Toronto

4 weeks ago

Toronto, Canada Zedd Customer Solutions Inc. Full time

POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected to meet and/or exceed established goals, attend and actively participate in training, re-training and up-training programs.

ESSENTIAL FUNCTIONS:

- Places and/or receives calls to/from existing customers.
- Contacts new and existing customers to promote products and services.
- Completes needs-based assessments in order to recommend appropriate products and services.
- Consistently meets established program requirements.
- Provides exceptional sales and customer service and maintains established acceptance rating on quality monitoring tests.
- Accurately inputs, retrieves and accesses information regarding a customer from a computer system.
- Resolves customer concerns immediately and effectively. Displays professionalism and courtesy at all times.
- Quickly and correctly answers product questions. Has full knowledge of features and benefits of products and services. Seeks to stay informed of program changes.
- Clearly understands the practices and procedures of the department and job responsibilities.
- Offers feedback to program supervisor always based on errors or improving results.
- Operates a computer system effectively.
- Attends and actively participates in all required training programs. Shows eagerness and capacity to learn new products and programs. Provides feedback and suggestions to Supervisors for program improvement.
- Participates in computer awareness and training as provided by the company.
- Reports suspected security incidents to their immediate supervisor or the compliance/Security Manager, understanding that all reports shall be kept confidential.
- Be familiar and comply with the established Zedd security policies and practices, and sign a written certification (user acknowledgement) that they have been trained and made aware of the security rules and regulations.
- Assumes other duties as assigned by Team Leader.

PREREQUISITES:

- Strong interpersonal and communication skills.
- The ability to effectively translate complex information into common terms.
- Ability to demonstrate initiative.
- Work well with others.
- Accuracy when performing all work assignments.
- Works with a positive attitude that reflects favourably upon the company.
- Flexible.

Qualified Candidates should forward their information to tocareers@zeddsolutions.com Attention: Toronto Recruiter. Specify Telecommunications Sales Representative in subject line.

INFORMATION REQUIRED: Cover letter and updated resume with qualifications clearly outlined. We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted. Accommodations available upon request. Zedd Customer Solutions is an equal opportunity Employer.

#J-18808-Ljbffr

  • Inside Sales Associate

    1 week ago

    Toronto, Canada National Bank of Canada Full time

    As a Regional Associate (Inside Sales) you will proactively identify and qualify Investment Advisors and Financial Planners throughout the IIROC and MFDA channels for the sale of NBI’s investment solutions. Through sales activities (calls, emails, digital interactions, marketing campaigns etc.) you will increase awareness and recognition of NBI’s...

  • Inside Sales Associate

    2 weeks ago

    Toronto, Canada National Bank of Canada Full time

    As a Regional Associate (Inside Sales) you will proactively identify and qualify Investment Advisors and Financial Planners throughout the IIROC and MFDA channels for the sale of NBI’s investment solutions. Through sales activities (calls, emails, digital interactions, marketing campaigns etc.) you will increase awareness and recognition of NBI’s...

  • Inside Sales Associate

    1 week ago

    Toronto, Canada National Bank of Canada Full time

    As a Regional Associate (Inside Sales) you will proactively identify and qualify Investment Advisors and Financial Planners throughout the IIROC and MFDA channels for the sale of NBI’s investment solutions. Through sales activities (calls, emails, digital interactions, marketing campaigns etc.) you will increase awareness and recognition of NBI’s...

  • Inside Sales Representative

    3 days ago

    Toronto, Ontario, Canada Just Sales Jobs Full time $62,000 - $65,000

    As an Inside Sales Representative, you will play a key role in supporting the launch and growth of a new Canadian subsidiary for a leading European aftermarket parts supplier. This position focuses on managing existing customer relationships, identifying new opportunities, and ensuring the highest level of service to agricultural and industrial clients...

  • Inside Sales Associate for a Residential Real

    19 hours ago

    Toronto, Canada REMAX Real Estate Solutions Full time

    We are hiring a motivated inside sales associate for our busy real estate office! We are searching for a driven, goal oriented, high achiever who excels when working with like minded peers. No Real Estate Experience is necessary, however, PRIOR SALES EXPERIENCE IS REQUIRED. The inside sales associate will also receive inbound customer inquires and will...

  • Inside Sales Representative

    3 days ago

    Toronto, Ontario, Canada Just Sales Jobs Full time $62,000 - $76,000 per year

    As an Inside Sales Representative, you will play a key role in supporting the launch and growth of a new Canadian subsidiary for a leading European aftermarket parts supplier. This position focuses on managing existing customer relationships, identifying new opportunities, and ensuring the highest level of service to agricultural and industrial clients...

  • Inside/counter Sales Associate

    2 weeks ago

    Toronto, Canada Nedco Full time

    For over 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security. As an **Inside/Counter Sales Associate** in our **Toronto**branch, your...

  • Inside Sales Associate – Toronto

    4 weeks ago

    Toronto, Canada Zedd Customer Solutions Inc. Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected to...

  • Inside Sales Associate – Toronto

    4 weeks ago

    Toronto, Canada Zedd Customer Solutions Inc. Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected to...

  • Inside Sales Associate – Toronto

    3 weeks ago

    Toronto, Canada Zedd Customer Solutions Inc. Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected to...