OMNI Customer Experience Specialist

2 weeks ago


Courtenay, British Columbia, Canada Walmart Canada Full time

Are you looking for a rewarding career in customer service and logistics? Walmart Canada is seeking an OMNI Customer Fulfillment Associate to join our team

Job Summary

The OMNI Customer Fulfillment Associate plays a critical role in ensuring timely and accurate delivery of online orders. This position requires a high level of attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities
  • Pick and assemble orders from various temperature areas with care and quality in mind to achieve on-time delivery to customers.
  • Pack orders with attention to detail, including distinguishing between similar named products, exact quantity, and correct product codes.
  • Ensure that products picked are of the highest quality, with no damaged products or freshest product selection.
  • Correctly document and label all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
  • Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
  • Balance fulfillment responsibilities with customer interaction and offering service, supporting issues to resolution.
  • Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area and operating material handling equipment safely.
  • Participate in continuous improvement initiatives, suggesting changes to operational procedures, productivity standards, and efficiencies.
Requirements
  • Age – 16 or older
Preferred Qualifications
  • No preferred qualifications listed.
Compensation and Benefits

The minimum rate of pay for this position starts from $17.55 per hour. Rate of pay will be determined based on relevant experience.



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