Shift Manager

1 month ago


Lloydminster, Canada Second Cup Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Second Cup. As a Shift Manager, you will be responsible for leading a team of baristas and ensuring that our customers receive exceptional service and high-quality products.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures, and establish methods to meet work schedules.
  • Customer Service: Address customers' complaints or concerns and ensure that food and service meet quality control standards.
  • Operations: Maintain records of stock, repairs, sales, and wastage, prepare and submit reports, and establish work schedules.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a fast-paced environment.
  • Skills: Client focus, efficient interpersonal skills, flexibility, and team player.
Work Environment:

Our coffee shop is a fast-paced environment where you will be standing for extended periods and working in a combination of sitting, standing, and walking.

Language:

The primary language of work is English.


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