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Restaurant Operations Manager

2 months ago

Surrey, British Columbia, Canada Denny's Newton Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Denny's Newton. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Management: Supervise and motivate a team of servers, hosts/hostesses, and kitchen staff to ensure seamless service delivery.
  • Customer Service: Foster a positive and welcoming atmosphere, addressing customer complaints and concerns in a professional and courteous manner.
  • Inventory Management: Oversee inventory levels, manage stock, and negotiate arrangements with suppliers to ensure optimal pricing and quality.
  • Financial Management: Monitor sales, control costs, and maintain accurate records to ensure the restaurant operates within budget.
  • Marketing and Promotion: Develop and implement marketing strategies to increase sales and drive customer engagement.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years of experience in a similar role
  • Language: English
  • Work Hours: 40 hours per week