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Security Officer

2 months ago

Toronto, Ontario, Canada Paladin Security Full time

Job Summary



We are seeking a highly skilled and motivated Security Officer to join our team at Paladin Security. As a Security Officer, you will be responsible for providing exceptional customer service and ensuring the safety and security of our clients and their properties.



Key Responsibilities



  • Provide proactive and reactive security patrols and respond to incidents in a timely and professional manner.

  • Write reports and investigate routine incidents, as well as respond to emergencies in a quick and efficient manner.

  • Ensure compliance with all applicable laws, regulations, and company policies.

  • Perform highly visible patrols of assigned patrol areas and positively engage with tenants, guests, visitors, and employees.

  • Maintain strong knowledge of activities and special events at the property and assist visitors and guests during their visit.

  • Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive.

  • Ability to maintain and enforce access control procedures.

  • Solid understanding of emergency and standard operating procedures.

  • Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner.

  • Assist with Fire & Life Safety inspections.

  • Maintain a detailed memo book and prepare incident reports on all matters dealt with.

  • Investigate incidents and occurrences, and draft detailed incident and occurrence reports.

  • Maintain the peace, safety, and security of all patrons, and clients on the property.

  • Monitor CCTV surveillance systems.

  • De-escalate emergency/crisis situations.

  • Assist emergency and law enforcement personnel.

  • Line management, customer service.

  • Assist with daily operations as needed/required or directed.



Requirements





  • Must be willing and able to stand, walk, and patrol by foot and vehicle for extended periods (8-12 hours).

  • Must demonstrate a high degree of professionalism.

  • Must have at least 1 year of prior security experience.

  • Experience in physical / mall security is considered an asset.

  • Must have strong verbal and written communication skills.

  • Must have a strong command and fluency in the English language both written and verbal.

  • Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.

  • Must be able to handle stress and pressure and make a sound decision under duress.

  • Must be comfortable working in a busy highly populated area.

  • Must have a clean driver abstract.

  • Must demonstrate high attention to detail / observational awareness.

  • Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team.



Accommodations



Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.



Apply



We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.