Senior Technical Operations Manager
1 day ago
We are seeking an experienced Site Reliability Engineer to join our team as a Senior Technical Operations Manager at KUBRA Data Transfer Ltd.
As a seasoned professional with a passion for enhancing platform stability, reliability, and efficiency, you will guide our DevOps team in optimizing our customer experience management platforms.
The ideal candidate has:
- Implemeneted appropriate automation and observability to achieve low and continuously improving mean time to recovery (MTTR) for service-impacting incidents.
- Participated in the Architectural Review Process for new and existing services, ensuring compliance with high-availability, observability, security, and cost efficiency standards.
- Led root cause analysis for major incidents, communicating with senior stakeholders, driving problem-solving, and debugging using best practice techniques.
A suitable candidate for this position should possess:
- Solving complex technical challenges and devising effective solutions.
- Adaptable and flexible with new technologies and environments.
- Effective communication skills, capable of explaining complex technical issues to both technical and non-technical audiences.
- Commitment to high-quality work consistently.
- Proven leadership and team management skills.
This role requires:
- Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent experience.
- 5+ years of experience in site reliability engineering or a related field.
- Proven leadership and team management experience.
- Experience with systems programming languages, such as Go or Python, and shell scripting.
- Hands-on experience with Kubernetes management within AWS EKS.
- Experience with CI/CD automation tools, such as CircleCI and ArgoCD.
- Experience with monitoring and logging using tools like Prometheus, Grafana, Open Telemetry, CloudWatch, and Honeycomb.
- AWS and Kubernetes Certifications (Solutions Architect, SysOps Administrator, DevOps Engineer, CKA, CKS, CKAD, KCNA) are desirable.
KUBRA Data Transfer Ltd is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We offer billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers.
We provide a casual work environment, competitive compensation and a stellar benefits program.
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