Restaurant Operations Manager

2 weeks ago


Amherst, Canada N.B. Inc. dba Dairy Queen Amherst Full time
Job Title

Restaurant Operations Manager

About the Job

We are looking for an experienced and skilled Restaurant Operations Manager to join our team at N.B. Inc. dba Dairy Queen Amherst.

Job Description

The successful candidate will be responsible for overseeing daily operations, ensuring customer satisfaction, and managing staff performance.

Key Responsibilities:
  • Budgeting and Cost Control: Develop a budget to determine costs of food, ingredients, alcohol, kitchen and cleaning supplies.
  • Revenue Management: Monitor revenues to determine labor costs.
  • Staff Performance: Supervise and monitor staff performance to ensure high-quality service.
  • Health and Safety: Ensure compliance with health and safety regulations.
  • Customer Service: Address customer complaints or concerns in a professional manner.
  • Supply Chain Management: Order supplies and maintain inventory levels.
  • Hiring and Training: Hire and oversee the training and supervision of staff.
  • Daily Operations: Plan, organize, direct, control, and evaluate daily operations.
Requirements

To be successful in this role, you will need:

  • Education: A secondary (high) school graduation certificate is required.
  • Experience: 1 year to less than 2 years of experience in a similar role is preferred.
  • Languages: English is the primary language spoken in this workplace.
  • Work Hours: 30 to 40 hours per week are typical for this position.
What We Offer

We offer a competitive salary, estimated at $35,000 - $45,000 per year, depending on experience and qualifications.



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