Sales Team Lead

4 weeks ago


St Catharines, Ontario, Canada Q-Tires Plus Inc Full time
Job Title: Sales Supervisor

We are seeking a highly motivated and experienced Sales Supervisor to join our team at Q-Tires Plus Inc. As a Sales Supervisor, you will be responsible for leading a team of sales staff and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Supervise and train sales staff to meet sales targets and provide excellent customer service
  • Assign sales staff to duties and ensure that they are working efficiently
  • Hire and train new staff members to ensure they have the necessary skills and knowledge
  • Authorize payments and manage cash handling
  • Order merchandise and manage inventory levels
  • Establish work schedules and ensure that sales staff are working effectively
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve customer complaints and issues in a timely and professional manner
  • Organize and maintain inventory levels to ensure that stock is always available
  • Supervise and coordinate activities of sales staff to ensure that they are working efficiently
  • Manage cash handling and ensure that all sales transactions are accurate and up-to-date
  • Conduct performance reviews and provide feedback to sales staff
  • Signal safety procedures to other staff members and the general public
  • Perform administrative tasks to support the sales team
Requirements:
  • 5-10 years of experience in sales or a related field
  • Proven track record of meeting sales targets and providing excellent customer service
  • Strong leadership and communication skills
  • Ability to work under pressure and manage multiple tasks simultaneously
  • Physical ability to lift up to 23 kg (50 lbs)
  • Flexibility and ability to work a variety of shifts
  • Reliability and dependability
  • Ability to multitask and prioritize tasks effectively
Working Conditions:
  • Work in a fast-paced retail environment
  • Work under pressure to meet sales targets and provide excellent customer service
  • Work a variety of shifts, including evenings and weekends
  • Physical demands of the job include standing for long periods, lifting, and bending
Benefits:
  • Free parking available
  • Permanent full-time position
  • 35-40 hours per week
  • English language required

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